Schedule a Consultation: Customers can reach out to Berzenski Floor Sanding to schedule an in-home consultation. This is the opportunity to discuss their vision, preferences, and any concerns about the installation process.
Site Assessment: During the visit, our team assesses the space, measuring the area and examining the existing floorin
Schedule a Consultation: Customers can reach out to Berzenski Floor Sanding to schedule an in-home consultation. This is the opportunity to discuss their vision, preferences, and any concerns about the installation process.
Site Assessment: During the visit, our team assesses the space, measuring the area and examining the existing flooring and subfloor conditions. We provide expert advice on wood types, styles, and finishes that match the customer's preferences and budget.
Detailed Estimate: After evaluating the space, we provide a comprehensive estimate that includes material costs, labor, and timelines. This ensures transparency and sets clear expectations for the project ahead.
Preparation and Installation
Initial Consultation and Assessment
Initial Consultation and Assessment
Preparation of the Space: Prior to installation, we prepare the area by moving furniture and ensuring that the subfloor is clean, dry, and ready for new flooring. This step may also involve any necessary repairs to the subfloor.
Professional Installation: Our skilled team utilizes the highest quality materials and advanced installation tec
Preparation of the Space: Prior to installation, we prepare the area by moving furniture and ensuring that the subfloor is clean, dry, and ready for new flooring. This step may also involve any necessary repairs to the subfloor.
Professional Installation: Our skilled team utilizes the highest quality materials and advanced installation techniques to lay the hardwood floors. We pay close attention to detail to ensure a precise and beautiful finish, addressing any challenges that arise during the process.
Final Inspection: Once the installation is complete, we conduct a thorough inspection to ensure everything meets our high standards. We ensure that customers are satisfied with the work before we finalize the project.
Customer Follow-Up and Satisfaction
Initial Consultation and Assessment
Customer Follow-Up and Satisfaction
Walkthrough and Feedback: After the installation, we conduct a walkthrough with the customer to showcase the finished product and ensure it meets their expectations. This is an opportunity for customers to provide feedback and ask any questions.
Care and Maintenance Guidance: We provide customers with detailed care and maintenance instruct
Walkthrough and Feedback: After the installation, we conduct a walkthrough with the customer to showcase the finished product and ensure it meets their expectations. This is an opportunity for customers to provide feedback and ask any questions.
Care and Maintenance Guidance: We provide customers with detailed care and maintenance instructions to help them keep their hardwood floors looking their best for years to come. This includes tips on cleaning products, proper maintenance routines, and addressing any potential issues.
Follow-Up Call: A week after completion, we follow up with the customer to ensure they are completely satisfied with their new floors. We value our customers’ opinions and encourage open communication for any future needs or concerns they may have.
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